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Terms

Terms of use

Last updated: 2026-10-04

1. What this is

GridFree provides general information about navigating embedded-network exits in NSW: sequencing, letter templates, and documentation guidance. It is not legal, energy, or financial advice, and it does not act for you or negotiate with any party on your behalf.

2. Free pre-check emails

The free exit-feasibility pre-check email form stores your details in your browser's local storage only. Nothing is sent to a server until a live list opens, and you will be asked first. No drip campaign, no list rental, unsubscribe anytime.

3. Purchase

GridFree costs A$79 one-off, AUD GST included, paid via secure checkout. Refunds: no change-of-mind refunds. ACL consumer guarantees apply: our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

4. Regulatory changes

Energy rules, exemptions, and retailer arrangements change. Always check current AER guidance and get professional advice for your situation before acting. The guidance itself prevails over our plain-English summaries.

5. Limits

To the maximum extent permitted by law, we are not liable for exit outcomes, operator decisions, or costs arising from reliance on this general information.

6. Governing law

These terms are governed by the laws of New South Wales, Australia.

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